Shipping policy
Processing Time
At Marino Morwood, we aim to have all orders processed and shipped within 5-12 working days. If there are any exceptions to this timeframe, such as delays due to high order volume, pre-orders, or special releases, we will clearly state this on the product page or notify you via email.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary depending on your destination:
- Domestic (UK): Estimated 2 business days after dispatch
- International: Estimated 5-10 business days after dispatch
Please note that delivery times may vary due to factors beyond our control, such as customs processing, courier delays, or holiday seasons.
Tracking & Order Updates
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable). Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. Marino Morwood is not responsible for any additional charges incurred during customs clearance. These fees must be paid by the recipient.